PENGARUH FASILITAS UMUM TERHADAP KEPUASAN PENGUNJUNG PADA OBJEK WISATA SALIB KASIH TARUTUNG

Abstract

Tourism is a major foreign exchange earner for a country, and many countries are now recognizing its potential, which offers valuable value to tourists. The presence of tourists, especially in a country, clearly contributes to the country's income and creates job and business opportunities for the community. The tourism sector cannot stand alone, meaning its existence requires support, for example, transportation, accessibility, accommodation, amenities, tourist attractions, and so on. This study aims to determine the influence of public facilities on visitor satisfaction at the Salib Kasih Tarutung tourist attraction. The data analysis methods used were simple correlation analysis, simple regression analysis, and the t-test. The sample in this study were visitors to the Salib Kasih Tarutung tourist attraction. It can be concluded that public facilities (X) have a positive and significant influence on visitor satisfaction (Y) at the Salib Kasih Tarutung tourist attraction in North Tapanuli Regency, thus the research hypothesis is accepted.